Please feel free to contact us at anytime, so we can follow up. If you have any questions or support from us, we will response within 24 hours of business time.
When you receive your item, please check it immediately to make sure it matches the description in the listing. If something is unsatisfactory, please contact us and we will try our utmost to solve it.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
muy bonita
Came in 13 days to The Netherlands!!! Amazing !
Красивый чехол! Все отлично
love it
Thank you very much.
Все пришло
Просто бомба!!! Качество на высоте !!! Буду заказывать еще :))
Muy bonita y protege debidamente mi iphone 8. Por ese precio no encontraras mejor funda.
Very cool
Very nice case, colours match image
Отличный чехол
Parfait !
Love the case, exact as photo and sure well made. Love the smooth but sturdy material
Excelente producto! Los colores muy lindos y lo mejor de todo es que llego en 1 semana!
Очень удобный, кнопки отлично нажимаются через чехол
603주문~626도착 상품은 그림과 같고 좋음. 사진에서는 매트한 건줄 알았는데 유광인가?
Айфон 11 про, чехол сел нормально без нареканий, все отверстия и прорези совпадают. Доставка в условиях коронавируса месяц, трек отслеживался. Материал без запаха, из минусов - не закрыта камера, сильно остаются следы на задней части, делает телефон много толще (для меня это критично). Для защиты телефона ребёнку подойдёт и цветом и качеством.