Please be sure to confirm your ipad model according to the table below, this is very important. Avoid buying the wrong ipad case. If you feel the model is wrong after receiving the ipad case, please contact us and we will solve the problem for you.
How to custom ?
1.At the time of purchase, you can remark the Letter you need in the order.
2.You can also contact us directly and tell us the letter you want to customize.
3.If you do not do this, we will also contact you to ask what you want to customize, you only need to reply to us in time to complete the customization.
Custom Name DIY Letters for ipad case, Please make sure to let us know what the name and letter you need to customize.
Please contact us to leave a message, or note the name and letter you need to customize in the order.
1.The soft silicone back cover feels comfortable and will not scratch the iPad.
2.Pay attention to details and fit your iPad perfectly.
3.It can play a protective role when the ipad is dropped.
4.Washable material for easy cleaning.
5.The printing quality is high, the pattern will not fade and fall off.
6.Fashionable design, taking into account practicality. Can be used as a stand.
After receiving your order, we will ship within 24 hours, no more than 48 hours, except holidays. If you encounter any problems during the shopping process, please contact us directly, we will be happy to help you.
We have a professional after-sales team that can help you deal with the problems you encounter in the shopping process. We focus on giving customers a good shopping experience, so if you encounter any problems, please contact us, we will definitely give you a satisfactory answer.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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