Item Specifics
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Incredibly cute design, but unfortunately doesn't fit into the dock (maybe if you force it in really hard, but I saw part of my dock bending while doing so). Luckily the sleeve isn't difficult to remove at all, so it's just a small bummer really. Furthermore exactly as described!
Case feels fantastic! A nice silicon feel but also somewhat a hard case! Sturdy enough to protect, but also flexible enough to not scratch or damage the switch! To remove the joy cons can be a little difficult. Does not fit in the dock which was expected! Other than that it’s great! Very happy with my product.
super cute! well made, great price, zero complaints! even shipped fast too!
Hermoso
Beauty
Beautiful! Fits well with the console and very good quality material! Enter the dock if we force to avoid! Arrived very quickly in France! About 2 weeks
Exactamente igual que en la imagen. Es precioso.
Very enjoy of this purchase. The product it's same describe. See you later !!!
Looks exactly like the picture I love it! It even fits in the dock which is something I didn’t expect
I am in love. It has a smooth feel to it. The color is so nice!! Definitely recommend
Perfect in every way - cute, well made, easy to put on the console. Came packaged in a stiff box so no worries over damaging in transit. I'm really satisfied, thank you store!
It doesnt fit in the charging dock thou, otherwise v qt
Great case! Quality and drawing is very clear Recommend
Incomparable
Absolutely adorable, I love it. Good quality. Point to note: You have to remove it to be able to play on TV because otherwise the switch does not enter the base. It's pretty solid so I do not think that to remove it and put it back if we pay attention. My switch is cute now and the material is nice> <
It's very nice but the touch gets a little weird compared to the Joy-con. If you get used to it it's a very good product
Just like pictures. Print is clear, beautiful quality. Cannot dock the switch with the case on though
cute, looks like picture
I'm in love, the fit was even beter then i expected.
the quality is good and the design is so cute exactly as shown in the picture
so beatiful
The Switch part is not dockable though
Very nice, feels good in the hand and sturdy. You'll have to take it out of the sleeve in you want to dock it because it's too thick. But it's really cute, just like the picture.
Amazing! Fits perfectly and looks cute. There was a minor problem during shipping but it got resolved quickly with store. Definitely recommend.
super cute! it looks just like the photos. doesn't fit in the dock though.