Please feel free to contact us at anytime, so we can follow up. If you have any questions or support from us, we will response within 24 hours of business time.
When you receive your item, please check it immediately to make sure it matches the description in the listing. If something is unsatisfactory, please contact us and we will try our utmost to solve it.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (18)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
28 Nov 2018 12:47
fast shipping, very cute and exactly like on the pictures c;
28 Nov 2018 10:28
Рисунок чуть-чуть не пропечатан и очень долгая доставка до Москвы. А так,в целом,ничего
28 Nov 2018 09:55
Чехол долго шёл, был немного помят
28 Nov 2018 09:16
Очень крутые силиконовые чехлы , картинка четкая ,без повреждений
28 Nov 2018 07:50
Super ! polecam
28 Nov 2018 07:29
Хороший милый чехол
28 Nov 2018 07:24
товар пришел за 1 месяц, все устраивает, соответствует заказанному
28 Nov 2018 04:05
28 Nov 2018 02:47
Пришёл в Пермь за 1,5 месяца. Немного тонкий, но в целом хороший. Милые поросюхи :)
28 Nov 2018 01:59
трэк не отслеживается, всё получила, продавец сделал подарок наклейки, спасибо.
28 Nov 2018 01:10
пришло очень быстро, чехол качественный , классный
28 Nov 2018 00:08
Продавец адекватный . У меня были проблемы с товаром ,но продавец все решил .
27 Nov 2018 21:22
Такой же как на рисунке.
27 Nov 2018 16:33
Came very fast, is as to be expected for $1 though
27 Nov 2018 15:35
Отличное качество, но долгая доставка((
27 Nov 2018 04:08
27 Nov 2018 03:32
27 Nov 2018 02:21
27 Nov 2018 01:09
Очень миленький чехольчик
27 Nov 2018 01:01
Super cute and fast delivery
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